Privacy Policy

At Myra Treks, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with us.

1. Information We Collect

When you place an order or contact us, we may collect the following details:

• Name

• Contact information 

• Order details and preferences

We collect only the information necessary to process and deliver your orders.

2. How We Use Your Information

Your information may be used for the following purposes:

• To process and deliver your orders

• To communicate with you about your purchases, delivery updates, and customer support

• To improve our products and services

• To send you updates, offers, or promotions  

3. Data Security

We take appropriate steps to protect your personal information against unauthorized access, alteration, or disclosure. While no method of transmission is 100% secure, we implement measures to safeguard your data.

4. Opt-Out Instructions

You have control over how we use your information for marketing and communications. If you wish to stop receiving promotional messages from us, you may:

• Click the unsubscribe link provided in emails 

• Reply with STOP to promotional SMS messages

• Contact us directly at [email protected] to request removal from our communication list

Even if you opt out of marketing messages, we may still contact you regarding active or pending orders.

5. Data Retention

We retain your information only as long as necessary to fulfill your orders and comply with legal obligations. Once no longer needed, your data will be securely deleted or anonymized.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal compliance. Updated versions will be posted on our website with the effective date.

7. Contact Us

If you have any questions, concerns, or requests regarding your personal data or this Privacy Policy, please contact us at [email protected].